This Privacy Policy governs the manner in which Carrental.is collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://www.carrental.is website ("Site"). This privacy policy applies to the Site and all products and services offered by Carrental.is.

Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, place an order, subscribe to the newsletter, respond to a survey, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, mailing address, phone number, and credit card information, as appropriate. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized, along with other similar information.

Web Browser Cookies
Our Site uses "cookies" to enhance User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, some parts of the Site may not function properly.

How We Use Collected Information
Carrental.is may collect and use Users' personal information for the following purposes:

• To provide customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

• To administer bookings: We use your information to process and manage your booking and to forward the necessary details to the car rental company you have booked with.

• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To send periodic emails: We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to inquiries, questions, and/or other requests. If Users opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. Users may unsubscribe at any time via the instructions provided in each email.

• To provide customer reviews: We may use your contact information to send you a request for comments regarding your rental experience. This helps us improve our service and provides other users with beneficial feedback.

How Long We Retain Your Information
We will retain your personal information for up to seven (7) years in accordance with legal requirements. This retention period applies to all collected data to comply with legal obligations, resolve disputes, and enforce agreements.

How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. However, we do share your personal information with the car rental company you have booked with in order to process and administer your booking. These third parties will receive and process your information in accordance with their own privacy policies.

We may also use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

Your Right to Get Your Data Deleted 

You can request your data to be deleted by sending an email to support@carrental.is. Should you request your data to be deleted and have a pending booking with us, we are required to cancel the booking and notify the supplier.

Changes to This Privacy Policy
Carrental.is has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

carrental@carrental.is

This document was last updated on March 18th, 2025